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Consumers at the Heart of Digital Innovation

30 April to 1 May 2019 - Estoril, Portugal

The Consumers International Summit 2019 will bring together diverse perspectives on both the digital world and consumer needs.

This once in four-year experience is the only event where the global consumer movement comes together in one place. This year we are excited to be expanding the event to also include those who create digital products and services.

For the first time ever, this event will convene a uniquely broad group of contributors, with consumer organisations from around the globe working together with representatives from business, civil society and governments, providing a holistic view of the digital world, its possibilities and pitfalls.

This event will create the space for an open exchange of ideas, attendee contributions, engagement and network opportunities. We expect to see exciting and innovative new developments and relationships to emerge that will lead to new ideas, new ways of doing things and be catalysts to real change for consumers.

The summit will be held in Portugal and will run from the 30 April 2019 for two days, preceded by side events the day before (29 April 2019) and followed by a member exclusive day (2 May 2019).


GROUP DISCOUNT: Get a free pass for every five passes purchased. This discount applies to all passes.

We’ve released our first round of inspirational Summit speakers View Line up

Event Focus

We want to put consumers at the heart of digital innovation. The summit will be the first time, on a truly global scale, that those who create digital products and services and representatives of those who use and regulate them will come together. In this creative and dynamic environment, we will catalyse change and, in doing so, create breakthroughs and innovations which will benefit consumers, digital businesses and society as a whole.

Crucially the summit will ask: What could the future look like if we put consumers at the heart of digital innovation? 

Together we’ll address the important issues for consumers living in a digital society and economy. Including,

  • What will consumer choice look like in the future digital economy? 

  • Smart-by-default devices are becoming mainstream but most still lack the most basic data security provisions. What does truly smart look like from a consumer point of view?

  • Should consumers in less developed countries be expected to accept access at any cost?


Become a Change Network Associate and get a free Pass for the Summit Learn more

A Global perspective

This is the only event that brings together consumer experts from around the world.


With the right people in the room, we can develop opportunities to spark ideas and identify and catalyse unexpected solutions to your digital challenges.


Join the decision makers, the innovators, the campaigners from inside the digital industry and the consumer rights sector. Take part in debate, collaborations and workshops. Make lasting connections and invaluable contacts.


You’ll gain unique insights to help you better understand and address consumer challenges and opportunities, now and into the future.