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The consumer experience of social media scams

Our major new study indicates that the volume and impact of scams shared through adverts and posts on social media platforms is increasing rapidly across the globe.

We monitored public online conversations about social media scams in nine countries over two years. More cooperation is needed to tackle this issue.

1.3 million consumers shared warnings and information about social media scams in the US over the last two years, 188,900 in the UK, 144,500 in Nigeria and 51,400 in Spain.

Consumers are most vocal about impostor scams, where scammers pose as brands, authorities or even friends in order to deceive victims into parting with their money. 

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Securing social media against scams and fraud – new research points to more cooperation needed

Our major new study indicates that the volume and impact of scams shared through adverts and posts on social media platforms is increasing rapidly across the globe.

READ MORE

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