In the face of global crises like climate change and rising prices, and as we adapt to a greener, more digitalised world - consumers are paying the price.

We can no longer stand alone or work in siloes. 

Leaders from across the marketplace and around the world need to work together to find solutions and take action that will protect and empower consumers for years to come. 

To help shape a better future for consumers, our unique Change Network unites the consumer movement with diverse stakeholders from government, academia, civil society and business. Together, we work towards a shared vision of a marketplace that is safe, fair and sustainable for consumers everywhere. 

Some of the change-makers we have worked with include; United Nations Environment Programme, VISA, Rockefeller Foundation, The Bill & Melinda Gates Foundation, Swedish Society for Nature Conservation, United Nations Conference on Trade and Development, Consultative Group to Assist the Poor and more. 






We invite change-driven organisations to help us shape a better future for consumers

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Organisations in our Change Network put people first, champion the consumer movement, develop unique insight and build consumer trust by design.

All our projects are underpinned by a commitment to the 11 legitimate consumer needs, outlined in the UN Guidelines for Consumer Protection

  • With the support of the Rockefeller Foundation, we are exploring the root of excessive prices for healthy and nutritious foods in Africa.
  • In partnership with Enel Foundation and ACE Research, we developed key insightsdemonstrating how consumer protection and empowerment can deliver huge benefits for people, planet and energy systems. For World Consumer Rights Day 2023 our Clean Energy Conference convened over 500 clean energy leaders for a consumer-powered dialogue on the transformation of our energy systems. 
  • In 2021, we partnered with the World Farmers' Organisation to lead the first ever global dialogue between farmers and consumer advocates
  • With Visa we are working together to understand what the interoperability of data governance regimes could mean in practice, with a focus on redress and the exercise of consumer digital rights.

Principles for building with and for consumers


We are building a dynamic Change Network with organisations who share our commitment to protecting and empowering consumers.

From 2023, all organisations within the Change Network commit to the following Principles for Building with and for Consumers. 

Champion the global consumer movement 

Raise awareness of the value of the consumer movement and support its independence, reputation, integrity and mission.  

Seek strategic opportunities with the consumer movement to support consumers together.  

Refrain from leveraging engagement with the consumer movement to advance narrow political or commercial aims.

Champion consumer protection & empowerment within your organisation

Disseminate the shared principles of building with and for consumers.

Identify opportunities to improve consumer protection and empowerment.

Champion and advance the common principles of consumer protection held at the United Nations

Increase public awareness of the United Nations Guidelines of Consumer Protection.

Support the continuous improvement of the United Nations Guidelines of Consumer Protection.

Push for the global implementation and application of the United Nations Guidelines of Consumer Protection

Read our statement on how we are funded as an organisation How we are funded

our current network

Over the years, we have built a powerful network of impactful organisations that share our vision for a safer, fairer and more sustainable marketplace for all consumers. Together, we are building a global community that changes people’s lives through consumer protection and empowerment.  

The organisations we work with value our global reach, solution-oriented approach, expansive network, and trusted reputation.  

Bill & Melinda Gates Foundation

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Ministry of Environment, Nature Conservation, Nuclear Safety and Consumer Protection

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Ford Foundation

Mastercard Center for Inclusive Growth

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The Rockefeller Foundation

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United Nations Environment Programme

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SSNC Green Action Fund

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Integrate to Zero 

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European Voice in Standardisation (ANEC)

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Codex Alimentarius

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Organisation of American States

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United Nations Conferences on Trade and Development

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European Commission

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International Consumer Research and Testing

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Mozilla Foundation

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Cybersecurity Tech Accord

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