ACCELERATING FAIR DIGITAL FINANCE IN LOW- AND MIDDLE-INCOME COUNTRIES
Digital financial services are transforming people's lives worldwide.
With access to credit, savings and loans, families can prepare for financial shocks, young people can invest in their future, and women are empowered through increased financial independence.
But if people are to really benefit from financial inclusion, digital financial services must protect and empower consumers, everywhere.
Through the Fair Digital Finance Accelerator, Consumers International is helping consumer associations in low- and middle- income countries fight for a future where consumers everywhere can embrace advances within the sector, through services which are inclusive, safe, data-protected and sustainable.
The Fair Digital Finance Accelerator
Consumer advocates drive change through diverse advocacy channels and strategies, such as working alongside policy-makers to ensure regulation guarantees consumer protection, legal action, market research and complaints handling. For more, read our report with CGAP.
The Fair Digital Finance Accelerator leverages this power and scales the potential of consumer associations.
More than 40 consumer associations across the world, from Latin America, Africa, Europe, the Middle East and Asia are currently in the Fair Digital Finance Network. They protect vulnerable and disadvantaged consumers including women, children, older people and hard-to-reach communities. This vibrant and committed group see great potential for consumer protection within digital finance, by improving safety, data-protection and privacy and implementing effective consumer dispute and resolution mechanisms.
What we offer Network Members:
- Access to a global community of financial service consumer advocates and experts
- Platforms, events and opportunities to build and strengthen advocacy channels with regulators
- Training modules designed for consumer advocates on cutting edge themes and coaching to drive local action
- Coordinated consumer advocacy campaigns at national and regional level
- Thought leadership and knowledge building, including case studies and our annual publication on the state of digital financial services in low- and middle-income countries
- Opportunities to apply for support for research and projects.
The Fair Digital Finance Accelerator is funded by the Bill & Melinda Gates Foundation, with support from the Consultative Group to Assist the Poor (CGAP).
The Fair Digital Finance Advisory Panel ensures the Accelerator is on the cutting edge of developments in digital finance policy and regulation. It is made up of policy experts and senior leaders from across consumer advocacy, business, regulation and civil society.
Head of Financial Inclusion and AgriTech, Mobile for Development,GSMA
Tribuna Ecuatoriana de Consumidores y Usuarios
Deon Woods Bell
Senior Advisor, Global Policy, Financial Services for the Poor, Bill & Melinda Gates Foundation
SPO Consumer Protection and RegTech, Bill & Melinda Gates Foundation
Juan Carlos Izaguirre
Senior Financial Sector Specialist, CGAP
Senior Financial Sector Specialist, CGAP
Maria Lúcia Leitão
Head of Banking Conduct Supervision Department, Central Bank of Portugal (Banco de Portugal)
Financial Sector Specialist, CGAP
Cabinet Secretary, National Treasury & Economic Planning.
Rosemary Shumirayi Chikarakara Mpofu
Executive Director, Consumer Council of Zimbabwe
CEO, Financial Sector Deepening Kenya
Deputy Managing Director, Better Than Cash Alliance
Director of Digital and Financial Regulatory Policy, Consumers Korea
Read our latest report, Digital finance: The consumer experience, 2023. Available in English, French and Spanish.
New training modules now available:
Modules five and six of the Fair Digital Finance Accelerator training programme have just been released to Accelerator members, covering advocacy strategies and how to write a winning grant proposal.
Designing gender-intelligent financial consumer protection with CGAP, Consumer Council Zimbabwe & other experts. Watch the webinar.
Join upcoming in-person panel event at RegTech Africa, where we will join digital finance experts from Ghana Fintech Academic Network, GSMA and more.
Opportunities for Accelerator Members
Join Fair Digital Finance Training Courses
Designed by experts in the field and in partnership with key stakeholders, our tailored training programme supports consumer associations in low- and middle- income countries to navigate the rapidly evolving world of digital finance.
Over three years Members will gain a comprehensive understanding of the sector with:
- Knowledge of the underlying mechanics of digital financial services
- Expertise in the consumer risks associated with digital financial services, such as fraud, scams, and data risks and the digital finance regulatory environment.
- Awareness of the specific challenges facing women and marginalised groups
- The skills to lead informed and effective conversations with regulators, governments and stakeholders.
Contact the team for more information.
Apply for Grants
The Fair Digital Finance Accelerator offers grants to committed Members of the network. These grants help Members to amplify consumer concerns in local and national discussion, generate unique insights, broaden the reach of their advocacy activities, and deliver innovative programmes which support vulnerable and underserved communities.
Applications for the first round are now closed.
Please email FDFA@consint.org for any questions you may have.
HOW TO JOIN US
If you are a Consumers International Member based in a low- and middle-income country you can join the Network and build a fair digital finance marketplace. Contact FDFA@consint.org to find out more.