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Consumers International is the membership organisation for consumer groups around the world.

We work together, alongside a range of passionate partners and members, to drive change in the global marketplace that individual members cannot achieve alone.

Everyday, around the world our members achieve life enhancing improvements for, and with consumers. Many have been the trusted, leading national voices for their consumers for decades and are responsible for dramatic improvements to people's lives. Our greatest strength is the depth and breadth of our membership, who we work with on coordinated campaigns and international advocacy.

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latest news

Insight Briefings reveal actions needed to build digital participation in the Middle East and North Africa

Consumers International research on consumer perceptions in the MENA region reveals that although consumers are increasingly optimistic about the role of technology in improving their lives, concerns around data protection, privacy and cybercrime could undermine growing digital participation.

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SUCCESS STORIES

Europe/North America 
Forbrukerradet
won a Class Action lawsuit against Financial Norwegian Services firm DNB and claimed back 345 million NOK for customers overcharged.

Latin America
IPADECU
and UNCUREPA, in Panama, organised a Consumer Rights Forum to address issues including personal data security and nutrition.

Asia Pacific
The Hong Kong Consumer Council reprimanded four fitness centres in Hong Kong for their sales practices, which targeted inexperienced young consumers.

Africa
The CAC, our member in Ghana, called on their government to abolish the improper registration and sale of SIM cards on the streets, to prevent an increase in undocumented mobile use.

Middle East
Training courses were organised in Yemen by YACP to educate and acquire information from consumers about food contamination and poisoning.

 

 

Regional Networkers

Our Regional Networkers and Global Office team support our members to connect.

Xaverine Ndikumagenge

Africa

Indrani Thuraisingham

Asia Pacific

Tamara Meza

Latin America and Caribbean

Aziza Mourassilo

Middle East

Global Office

North America and Europe