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Consumers International is the membership organisation for consumer groups around the world.

We work together, alongside a range of passionate partners and members, to drive change in the global marketplace that individual members cannot achieve alone.

Everyday, around the world our members achieve life enhancing improvements for, and with consumers. Many have been the trusted, leading national voices for their consumers for decades and are responsible for dramatic improvements to people's lives. Our greatest strength is the depth and breadth of our membership, who we work with on coordinated campaigns and international advocacy.

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latest news

Mozilla fellow joins Consumers International to tackle use of AI in targeted advertising

Consumers International will host a Mozilla fellow from the 2019/2020 cohort to support our work on Artificial Intelligence (AI) and the opportunities and challenges it creates for consumers globally.

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SUCCESS STORIES

Europe/North America 
Forbrukerradet
won a Class Action lawsuit against Financial Norwegian Services firm DNB and claimed back 345 million NOK for customers overcharged.

Latin America
IPADECU
and UNCUREPA, in Panama, organised a Consumer Rights Forum to address issues including personal data security and nutrition.

Asia Pacific
The Hong Kong Consumer Council reprimanded four fitness centres in Hong Kong for their sales practices, which targeted inexperienced young consumers.

Africa
The CAC, our member in Ghana, called on their government to abolish the improper registration and sale of SIM cards on the streets, to prevent an increase in undocumented mobile use.

Middle East
Training courses were organised in Yemen by YACP to educate and acquire information from consumers about food contamination and poisoning.