For nearly 60 years, Consumers International has been making a difference on the international stage for consumers. To ensure we continue to do this for the next sixty we need a strong team of dedicated and talented staff. Our staff team across the world are passionate, tenacious and determined to drive change for consumers.

Communications Consultant, Fair Finance


Contract: Consultancy, rolling basis until the end of 2024.

How to apply:

If you are interested in this position, please share your CV and a covering letter combined in one word document (no more than four pages), and two examples of content you have developed to

Your cover letter should explain clearly how your skills and experience relate to the criteria detailed in the person specification section of the job description.

Deadline for applications: Monday 27th May. Interviews will be held on a rolling basis so applicants are encouraged to apply early.

For any questions relating to the job role, please contact Charlotte Broyd, Head of Communications and Membership:

About the role: 

We are looking for enthusiastic consultant ready to work in a fast-paced organisation who can easily grasp and communicate impact to the different audiences across our work for fair finance. The consultant will be an exceptional writer across different platforms and a strategic thinker, with a solid understanding of our audiences and the best ways to share our story with them. They will join up three components of our finance work – transparency, consumer voice and our Fair Digital Finance Accelerator – with a core focus on our consumer voice profile. They will love the opportunities that come with working in an entrepreneurial environment, with a drive to deliver excellence and aptly raise our profile across core moments part of our fair finance agenda - launches of our latest findings and research, events and campaigns.  

For questions, please contact Charlotte Broyd


Lead, Management Accountant


Contract: Permanent, Part-time (2 days per week)

How to apply:

If you are interested in this position, please share your CV and a covering letter with 

Your cover letter should explain clearly how your skills and experience relate to the criteria detailed in the person specification section of this job description. 

Deadline for applications: Sunday 19th May 2024, interviews will be held on a rolling basis.

About the role: 

The purpose of the role is focused on generating and developing monthly management accounts information and providing insight and direction to the Director General and Leadership Team. Reporting directly to the ‘Head of Finance and Organisation Development’, the Management Accountant will play a key role across the business in improving data capture and improving reporting across the team. This role will be on a part time basis of 2 days a week.

This role will suit someone who is looking to join a small, dynamic and growing organisation to help streamline our management reporting processes to provide timely and accurate financial management information. Systems experience with ‘Microsoft Dynamics 365 Business Central’ accounting package would be an added advantage.


Director, Consumer Voice in Digital Finance


Contract: One year with potential for continuation

How to apply:

Recruitment Process Timeline -
Application Deadline to Percival: Monday 12th February

1st Stage Interviews: Monday 19th February

The team at Percival are committed to your journey as a candidate, and will provide any necessary support throughout the application process. If you require assistance in completing your application, or need the process to be adjusted, please don’t hesitate to contact Adam at Percival on
We value diversity and encourage applicants from all backgrounds to apply.

To apply, please submit your CV to Adam at Percival who will give you all the information and assistance you need to submit a formal application.
We are looking forward to connecting with you soon.

About the role: 

Fair Finance is a clear priority for consumer organisations everywhere and digital finance is one of the key innovations in the marketplace and in our digital public infrastructure which can both support consumer wellbeing - and yet also increase risks for consumers. We need to engage consumer voices and consumer protection better in how digital finance is shaped for the future.

Consumers International embarked in 2022 on exploring how digital finance can be improved for people everywhere. World Consumer Rights Day 2022 focused on our vision for fair, safe and secure digital finance and mobilised our global network of Members and stakeholders.
The role of the Director is to ensure the effective delivery and scalability of key initiatives in 2024 at a pivotal point, and ensure the foundation for long term sustainability of Consumers International programme on digital finance.


Specialist, Digital Consumer Rights

Contract: Permanent, full time

How to apply: If you are interested in this position, please share your CV and a covering letter with

Applications will be reviewed on an on-going basis until 17:00 (BST) on 30 June 2024 – early
application is recommended as interviews are ongoing.

Candidates from all geographies are welcome to apply and international experience and languages are a plus. Employment terms may differ depending on location.

About the role: 

The Specialist, Digital Consumer Rights is a new role created in line with Consumers International new strategy. The Specialist, Digital Consumer Rights will be responsible for supporting the development of Consumer International’s Change Agenda programmes related to digital and technology issues such as Responsible Data Governance, Virtual Economies and Manipulation, and Internet of Things. They will develop and deliver relevant, innovative and impactful projects and ensure we ensure we are constantly on the forefront of understanding consumers, their interests, challenges and environment, and the dynamics of policy making at international level.