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Which? (UK): We have to protect customers who shop using online marketplaces

Which? were pleased to work closely with Consumers International to develop its new Guidelines for Online Product Safety. These include sensible principles, and make recommendations for online marketplaces to be made legally responsible for the safety of all products sold on their platforms, and giving regulators the tools to enforce this, as well as publishing sellers’ business name, address and contact details on their websites to lift the cloak of mystery that so many operate under.

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Fair Digital Finance – World Consumer Rights Day 2022 Theme Announced

Every year, on March 15, the consumer movement celebrates World Consumer Rights Day, raising global awareness of consumer rights, consumer protection and empowerment. Consumers International is proud and privileged to coordinate this day of global collaboration, with 200 consumer advocacy members in over 100 countries.

Today, Consumers International announce that the theme for World Consumer Rights Day 2022 is Fair Digital Finance.

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