NEW GUIDELINES: Building consumer confidence and trust in the digital economy
Today, Consumers International launch their Guidelines for Online Product Safety. These are developed by independent organisations representing consumer rights, to address the urgent need for consumer protection in e-commerce.
The Guidelines react to the current state of digital markets, where there is a lack of safety and transparency found in products sold online to consumers. In response, the Guidelines present global recommendations for action from governments and businesses to ensure the rights and needs of consumers are built into the design of e-commerce regulations and practices.