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We can provide expert comments on international consumer issues and have up to the minute research and statistics on key consumer issues. See below for links to the issues we work on, and our latest news releases. 


If you have a media inquiry, we’d be happy to help, either directly or by putting you in touch with one of our member organisation based throughout the globe. To speak to us about the story you are working on, please get in touch with the staff in our communications department:

Main point of contact: Kitty Ma, Global & Digital Communications Coordinator at media@consint.org.


NEW GUIDELINES: Building consumer confidence and trust in the digital economy

Today, Consumers International launch their Guidelines for Online Product Safety. These are developed by independent organisations representing consumer rights, to address the urgent need for consumer protection in e-commerce.

The Guidelines react to the current state of digital markets, where there is a lack of safety and transparency found in products sold online to consumers. In response, the Guidelines present global recommendations for action from governments and businesses to ensure the rights and needs of consumers are built into the design of e-commerce regulations and practices.



A Global Plan for a Decade of Action for Road Safety

To mark the official launch of a Second Decade of Action for Road Safety, Consumers International and the United Nations Road Safety Fund come together to unveil how global change can be achieved.


Our Latest Publication

Consumers international Guidelines for Online Product Safety

Consumers international Guidelines for Online Product Safety

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