We use cookies to track usage and preferences

Privacy policy

On 15 March 1962, President John F Kennedy sent a special message to the US Congress in which he formally addressed the issue of consumer rights. He was the first world leader to do so, and the consumer movement now marks 15 March, with World Consumer Rights Day, every year as a means of raising global awareness about consumer rights and needs. 

President Kennedy said: 'Consumers include us all. They are the largest economic group, affecting and affected by almost every public and private economic decision. Yet they are the only important group... whose views are often not heard.'

The Issue

More than thirty years ago, Consumers International started to mark 15 March as World Consumer Rights Day, and since then the date is celebrated throughout the world as a reminder for countries to observe and enforce consumer rights and needs.

In July 2017, national consumer protection ministries and agencies reached a historic agreement on a proposal for the United Nations (UN) to make World Consumer Protection Week an official UN observance. If the proposal is adopted at the UN General Assembly later this year, Consumers International will continue to mark the 15 March as World Consumer Rights Day, within the UN recognised World Consumer Protection Week. UN recognition would be an important step towards meeting the challenge that President Kennedy set out more than 50 years ago.

Many consumers still face real challenges in their everyday lives, including a lack of access or unsafe goods and services, and unfair practices. Raising awareness of consumer rights amongst consumers, businesses and governments is an important step in helping to put consumer protection in place.

We believe that official UN recognition of World Consumer Protection Week can play a crucial part in this, helping to put consumer rights on the map of even more organisations, governments, companies and media outlets. It will help to raise awareness by engaging more people, in more activities, in more countries.

Past Themes

A truly international event, World Consumer Rights Day raises awareness of existing rights and shines a light on areas where there is inadequate consumer protection in place. Previous themes have included campaigns on:

  • basic rights
  • safe food
  • digital
  • Genetically Modified Organisms (GMO)
  • trade
  • public utilities
  • healthy diets
  • financial services
  • phone rights

Celebrated by the majority of countries around the world, activities marking the day have included media stunts, public meetings, marches, social media campaigns and the publication of test results, surveys and opinion pieces.

Learn more

What we and our members are doing:

We’re asking our members to contact their Regional Networker for more information on how to get involved in the campaign for UN recognition of World Consumer Protection Week. Formal recognition will make it easier for members to get media coverage of their activities and help to secure the participation of senior figures from government and business. It will also help to introduce consumer rights to new groups and help them realise the contribution that consumer rights can make to fairer and stronger economies, poverty reduction, improved health and safety and many other issues that affect people today. 

If you don't know them already you can find details of your regional networker here

Latest News

Governments take first step towards an official UN World Consumer Protection Week

7th July 2017

National consumer protection ministries and agencies have reached agreement on a proposal to make World Consumer Protection Week an official UN observance.

Read more

Today is #WorldPhotographyDay 📸🌍 To mark the occasion, we're sharing some of our favourite photos from… https://t.co/aIrmhcfsfr
Consumers_Int @Consumers_Int
NEW JOB: We're looking for Executive Office Support to be the supportive force that empowers our senior leadership.… https://t.co/ittmUb3fMD
#DidYouKnow: @UNCTAD data shows that only 107 countries have #DataProtection and #Privacy laws in place. Visit our… https://t.co/TxlGvZ9H0v
Looking for some weekend reading on #Sustainability? 🔖✨ We've updated our #SustainableConsumption resources area w… https://t.co/lsM2HnYMta
More African countries are looking to tax mobile money transactions - putting #FinancialInclusion at risk in the pr… https://t.co/QoUq7dQ8Sj
How can manufacturers create trusted #CIoT products and services? Learn more about our six principles for… https://t.co/yqCcE7MY6N
@10YFP @Ecotrnicos1 @OLX_Brasil @UNEnvironment How do you turn 'trash into treasure'? 💭🗑️👗 The latest case study i… https://t.co/i806cQkfax
RT @Consumers_Int: 2.3 billion people live in a country where 1 GB of mobile #broadband is unaffordable for individuals earning an ave… https://t.co/Ei6dH53LLY
RT @Consumers_Int: The internet works best when everyone can participate and innovate — but this kind of openness isn't guaranteed. I… https://t.co/rngACIgFSS
RESOURCE: At @Consumers_Int, we believe that standards play an integral role in making the world safer, more access… https://t.co/thlWHLhMjX
How can we ensure consumers have access to quality nutritional info when buying food? In Europe, many of our memb… https://t.co/INO1ofvhQs
RT @Consumers_Int: An increase of 10% in mobile #broadband penetration in Africa would yield an increase in 2.5% in GDP per capita… https://t.co/KiKXJyG198
Are we moving closer to the end of cash? 💭 Most global transactions are still conducted in 💸, but this share fell… https://t.co/D46mN8BU64
How can businesses, civil society, and policymakers contribute to improving #ProductLifetime and promoting the… https://t.co/spBzZtXnZE
'AI needs your data, and you should get paid for it...' 🤖💸 Medical researchers are looking for new ways to encoura… https://t.co/uRqrp2vyDD
Consumers_Int @Consumers_Int
@savegeprince Hi @savegeprince, thank you for your interest! We welcome all applicants, but as this particular job… https://t.co/zknTMPEYgL
Consumers_Int @Consumers_Int
🚨 JOB ALERT 🚨 We're looking for a new Communications Coordinator to play a key role in horizon scanning, profile… https://t.co/jcC6F1H5KN
Consumers_Int @Consumers_Int
Help us build a #BetterDigitalWorld consumers can trust – explore our #DigitalIndex and share your insight by contr… https://t.co/r98FiY7duA
Consumers_Int @Consumers_Int
What do consumers really think about #ArtificialIntelligence? Our research in Australia, Japan and India explores… https://t.co/kkkpiN6VsT
Consumers_Int @Consumers_Int
@10YFP @Ecotrnicos1 Latest case study in the @10YFP #ProductLifetime series - @OLX_Brasil 🔖♻️ Their online market… https://t.co/TYf8XiJBXC
Consumers_Int @Consumers_Int
The rising costs of medication in some countries around the world is pricing consumers out of the prescriptions the… https://t.co/W4qsWv8O4P
Consumers_Int @Consumers_Int
RT @Consumers_Int: Our research on the #SocialMediaTax in #Tanzania 🇹🇿, #Uganda 🇺🇬 & #Zambia 🇿🇲 found that people had little awareness… https://t.co/9nLRYqNDlX
Consumers_Int @Consumers_Int
How can we make consumption more sustainable? 💭 🗣️ "Consumer attitudes are changing and more people want companies… https://t.co/6OHOJ5vda5
Consumers_Int @Consumers_Int
Through their new #DigitalLab initiative, our member @ConsumerReports is developing new ways to test & report on di… https://t.co/zhsFbJo6xW
Consumers_Int @Consumers_Int
Indian airports are starting to use #FacialRecognition to deliver 'hassle-free and paperless journeys. Qs remain… https://t.co/3Qk3npMyvh
Consumers_Int @Consumers_Int
RT @Consumers_Int: Over the last 2 years, the Digital Identity team have undertaken research with end-users in 8 countries to understa… https://t.co/F1okXBV1wW
Consumers_Int @Consumers_Int
RT @Consumers_Int: The OECD’s #ArtificialIntelligence Principles include recommendations for #PublicPolicy & international cooperation… https://t.co/vGgopu3Adl
Consumers_Int @Consumers_Int
From #OnlineProtection legislation in South Korea 🇰🇷 to fighting #CyberCrime in Kenya 🇰🇪 Browse our #DigitalIndexhttps://t.co/MtTQPfNajP
Consumers_Int @Consumers_Int
How can we work together to improve #ProductLifetime? Over the coming weeks, we'll be sharing examples from the… https://t.co/BLnTslw2Yo
Consumers_Int @Consumers_Int
What are the hidden costs of automated thinking and #AI? 💭 'A world of knowledge without understanding could = con… https://t.co/E8vyk0ePqA
Consumers_Int @Consumers_Int