Our theme for World Consumer Rights Day 2018 was Making Digital Marketplaces Fairer.
E-commerce has transformed the way that people shop, giving consumers more choice than ever before. But it has also raised global issues that we can only tackle together. In 2017, global e-commerce sales reached $2.29 trillion, but nearly 70% of consumers worry their digital payments are unsafe. Meanwhile, half the world’s population are still offline.
For World Consumer Rights Day 2018, we called for access to fair and secure internet for all, action against scams and fraud, and better consumer protection online. To find out more about the theme, download our background report on e-commerce.
Global action for a #BetterDigitalWorld
This year 135 members in over 90 countries came together to mark World Consumer Rights Day. Explore our interactive map to find out how the day was celebrated in your region. To view our interactive map in Spanish, click here.