On 15 March 2017 (World Consumer Rights Day), we co-hosted a G20 consumer summit, in Berlin, Germany. The summit was part of the official G20 agenda for the German Presidency, and discussed a range of topics including:
- fair contract terms
- secure payments
- clear, accessible information
- data security and data protection.
At the summit new international research on the most important areas for consumer digital rights and concerns was presented, including the results of a consumer survey conducted in six G20 countries.
This event was a key part of the activity for our World Consumer Rights Day 2017 campaign as well as being a stepping stone for our work on digital.