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Too often consumers are at a disadvantage with the companies they interact. This can be unfair terms and conditions tying people into unfair contracts, or companies refusing to take responsibility for the safety of their products. Consumer justice ties into many areas of the work Consumers International does. 


Consumers International announces the theme for World Consumer Rights Day 2019

Consumers International has announced that the theme for World Consumer Rights Day 2019 will be ‘Trusted Smart Products’.



Rapid recall: getting unsafe products off the market quickly

Product recalls are an important way to remove unsafe products from the marketplace and prevent injury and death. This year the OECD and the International Standards Organisation will be looking at how recalls can be delivered more effectively to ensure consumers are better protected.