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Too often consumers are at a disadvantage with the companies they interact. This can be unfair terms and conditions tying people into unfair contracts, or companies refusing to take responsibility for the safety of their products. Consumer justice ties into many areas of the work Consumers International does. 

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Securing social media against scams and fraud – new research points to more cooperation needed

Our major new study indicates that the volume and impact of scams shared through adverts and posts on social media platforms is increasing rapidly across the globe.

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blog

Rapid recall: getting unsafe products off the market quickly

Product recalls are an important way to remove unsafe products from the marketplace and prevent injury and death. This year the OECD and the International Standards Organisation will be looking at how recalls can be delivered more effectively to ensure consumers are better protected.

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Our Latest Publication

Social Media Scams: Understanding the Consumer Experience to Create a Safer Digital World

Social Media Scams: Understanding the Consumer Experience to Create a Safer Digital World

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