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Digital technology is having a dramatic impact on consumers around the world, creating many new benefits including better communication, access to information and greater choice and convenience. Whilst consumers undoubtedly benefit from these technologies, there are questions about how to establish access to the internet for the many consumers who are not connected, how to improve the quality of services, which online services and products consumers can trust and what happens to the data they share online. To address some of these issues and promote access, participation and innovation in digital technology Consumers International is working to create a #BetterDigitalWorld. Throughout the next year and beyond we will be working on a range of projects that will help build an online world that consumers can trust.

The interactive map below shows our member's activities to build a #BetterDigitalWorld for World Consumer Rights Day 2017.
Click on a tweet or pin to find out more. 

 

 

A better digital world with the G20

Consumers International are partnering with the German Federal Ministry of Justice and Consumer Protection (BMJV) and our German Member, the Federation of German Consumer Organisations (vzbv) to tackle the vital and current issue of building better consumer rights in the digital world. As part of the partnership we co-hosted a G20 consumer summit on 15 March 2017, World Consumer Rights Day, in Berlin, Germany. The summit is part of the official G20 agenda for the German Presidency.

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Latest News
23 March 2018

Statement in the wake of Cambridge Analytica Facebook revelations

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01 February 2018

Consumers International to co-host G20 Consumer Summit in Argentina

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07 April 2017

Consumer movement welcomes statement from G20 Digital Ministers

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22 March 2017

Consumer organisations come together for World Consumer Rights Day 2017

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RT @MediaKonsumenID: Hari Hak Konsumen Dunia 2018: Mewujudkan Pasar Digital yang Lebih Adil - https://t.co/A79bFzqxF4 #BetterDigitalWorld
OliviaJun3 @OliviaJun3
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
RT @cpaksa: Recommended fraud prevention measures for online markets #WCRD2018 #BetterDigitalWorld #اليوم_العالمي_لحقوق_المستهلك 2018م #تع…
aedjed @aedjed
RT @cpaksa: Recommended fraud prevention measures for online markets #WCRD2018 #BetterDigitalWorld #اليوم_العالمي_لحقوق_المستهلك 2018م #تع…
RT @cpaksa: Recommended fraud prevention measures for online markets #WCRD2018 #BetterDigitalWorld #اليوم_العالمي_لحقوق_المستهلك 2018م #تع…
thth8228 @thth8228
RT @cpaksa: Recommended fraud prevention measures for online markets #WCRD2018 #BetterDigitalWorld #اليوم_العالمي_لحقوق_المستهلك 2018م #تع…
rhyl777 @rhyl777
RT @cpaksa: Recommended fraud prevention measures for online markets #WCRD2018 #BetterDigitalWorld #اليوم_العالمي_لحقوق_المستهلك 2018م #تع…
RT @cpaksa: Recommended fraud prevention measures for online markets #WCRD2018 #BetterDigitalWorld #اليوم_العالمي_لحقوق_المستهلك 2018م #تع…
KMA131 @KMA131
RT @cpaksa: Recommended fraud prevention measures for online markets #WCRD2018 #BetterDigitalWorld #اليوم_العالمي_لحقوق_المستهلك 2018م #تع…
abomtlg2013 @abomtlg2013
RT @cpaksa: Recommended fraud prevention measures for online markets #WCRD2018 #BetterDigitalWorld #اليوم_العالمي_لحقوق_المستهلك 2018م #تع…
Recommended fraud prevention measures for online markets #WCRD2018 #BetterDigitalWorldhttps://t.co/9JzFU6nXa7
cpaksa @cpaksa
RT @Consumers_Int: New @internetsociety report '#IoT security for policymakers' says consumer organisations need resources to fulfil their…
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
vrasidas @vrasidas
New @internetsociety report '#IoT security for policymakers' says consumer organisations need resources to fulfil t… https://t.co/J3XUStT9Yo
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
DeelenJG @DeelenJG
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
AGreenSpace @AGreenSpace
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
WeberVere @WeberVere
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
netzerdiaz @netzerdiaz
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
telecoua @telecoua
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
pochonavaro @pochonavaro
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
noevanhulst @noevanhulst
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
JoseMLeceta @JoseMLeceta
RT @internetsociety: In a #BetterDigitalWorld: "I should have the right to know how the personal #data collected by my #devices is used and…
Marce_I_P @Marce_I_P
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
OECDdev @OECDdev
RT @OECDinnovation: How can we bridge the #RuralDigitalDivide? Read about common challenges, country experiences & good practices to bring…
PilatSTI @PilatSTI