Global Consumer Insights
To build a fair, safe and sustainable marketplace consumer voices must be heard and respected, to help the most vulnerable and deliver a new social contract for consumers. Our global consumer…
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New Scams Barometer: Why 69% of Consumers Still See a Rising Tide of Scams
Consumers International’s new Scams Barometer reveals how AI is accelerating online scams and why coordinated action is urgently needed. Find out more.
Read MoreNew Research: Consumers worldwide concerned by opaque online pricing
Whilst consumers across the globe are knowledgeable about the potential risks and benefits of algorithmic personalised pricing, this type of opaque online pricing is causing concerns and distrust in…
Read MoreProven Impact. Shaping What’s Next for Fair Digital Finance
Consumers International empowers consumer organisations to shape digital finance policy and products, driving fairer instant payments, stronger protections and better outcomes. Read more.
Read MoreClean Energy Futures
We are all consumers of energy, and we all have the power to drive forward the clean energy transition. The world is at a critical juncture. To avoid the worst impacts of climate change, we must…
Read MoreConsumer Voices in Action: 2026 Highlights so far
Consumers International highlights 2026 progress in product safety, AI, digital finance, scam prevention, clean energy and global consumer rights advocacy. Read more.
Read MoreCircular Economy
Accelerating the shift towards a global circular economy for the benefit of people and planet. For decades the world has continued to consume materials at an unsustainable pace. Global material use…
Read MoreFair Finance
In recent years, financial services have undergone a digital revolution, reshaping the way we spend, save and manage our money. The use of technology to transform banking and financial services,…
Read MoreFair Digital Finance Accelerator
Digital financial services are transforming our lives worldwide. With access to payment systems, credit, savings, and digital tools, families can prepare for financial shocks, young people can invest…
Read MorePowering Choice: Helping Households Take Charge of Energy Affordability
The future energy system depends on consumer participation, and One-Stop-Shops are one way Consumers International is helping make that happen. Read more.
Read MoreRichard Nash
Richard Nash Richard Nash is Vice President and Head of PayPal’s Global Government Relations team, comprised of teams based in the Americas, Europe and Asia-Pacific regions. Richard has managed…
Read MorePART TWO Consumers International Clean Energy Transition Impact Stories
The second of a two-part impact series examining how Consumers International is advancing a fair, inclusive and consumer-centred energy transition.
Read MoreTogether, communities are changing consumption Green Action Week 2026
This Green Action Week, communities across 19 countries are showing how sharing knowledge, skills and resources can drive sustainable consumption.
Read MoreChange Network
SHAPING A BETTER FUTURE FOR CONSUMERS TOGETHER WITH THE WORLD’S LEADING ORGANISATIONS The global marketplace is undergoing unprecedented change. In just a decade, rapid technological developments,…
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