Fair Digital Finance Forum 2022

Monday 14 to Friday 18 March 2022 - Virtual

Consumers International will be hosting the Fair Digital Finance Forum from Monday 14 – Friday 18 March. The Forum will feature a unique and visionary series of events to galvanise stakeholders in accelerating progress towards fair digital finance. Importantly, the Forum will feature and amplify World Consumer Rights Day which takes place each year on the 15 March 

A plenary and welcome session will open the forum with subsequent days focussed on
the four pillars of the Consumer Vision for Fair Digital Finance: 

Monday 14 March – Welcome & Plenary  
Tuesday 15 March – Digital Finance is Inclusive (World Consumer Rights Day) 
Wednesday 16 March – Digital Finance is Safe  
Thursday 17 March – Digital Finance is Data Protected & Private 
Friday 18 March – Digital Finance is Sustainable & Closing Plenary  

The Forum will provide an international and interactive space to demonstrate the power of the consumer movement and the opportunity of consumer protection and empowerment in product design and regulation. 

See below for a preview of the sessions across the week. Register now as places are limited. 

Programme Overview

March 2022

public webinar icon Public
members only webinar icon Members Only


The Forum will kick-off with the Consumer Vision for Fair Digital Finance, offering insights from leaders in the consumer movement to develop a unique blueprint of a fair digital financial future. It presents the opportunities and risks of the broadening digital finance marketplace while offering tangible ways in which digital finance can be harnessed to the benefit of all consumers.

The document outlines the advantages FinTech businesses can offer consumers, such as lower cost and greater accessibility for vulnerable consumers. It also notes that these opportunities aren’t without risk, both the traditional financial risks and new hazards particular to the digital marketplace.

The Vision provides critical questions for key decision makers to ensure a digital marketplace that is inclusive, safe, data protected and private, and sustainable for all. It also highlights existing good practices of digital financial services to make fair digital finance a reality for consumers everywhere.