WORLD CONSUMER RIGHTS DAY 2023
EMPOWERING CONSUMERS THROUGH CLEAN ENERGY TRANSITIONS

Every year on March 15, the consumer movement and other influential actors come together to celebrate World Consumer Rights Day to raise global awareness on consumer rights, protection and empowerment. Consumers International is proud to coordinate the day through a multi-stakeholder approach which unites our 200 Members, international organisations, government, business and civil society. 

On World Consumer Rights Day 2023, consumer advocates, partners and energy experts galvanized around the theme, Empowering Consumers Through Clean Energy Transitions. Coming together, our global effort focussed on supporting consumers through the cost-of-living crisis and helping to meet net zero goals.

We released our latest recommendations, commended and focussed on by leaders such as the European Commission and World Energy Council. Our Clean Energy Conference united 600 influential thinkers in the energy world to hear from government, business and civil society leaders. One hundred consumer advocates ran campaigns, from grassroots behavioural change in Romania to press calls in Malaysia.

CLEAN ENERGY CONFERENCE: EMPOWERING CONSUMERS THROUGH THE TRANSITION 

Last year global energy prices rose by 50%, impacting people everywhere and causing many to drastically change their lifestyles to pay for energy. Indeed, in our global insights survey with Members, 81% reported that consumers are adjusting their budgets so they can pay their energy bills.

Today’s challenge is to help consumers through present difficulties whilst enabling a rapid transition that guarantees sustainability, security, and affordability in the long term.With this in mind, from Monday 13 – Friday 17 March we gathered leaders from government, business, consumer advocacy and energy experts through a conference exploring the innovation, approach and legislation needed to support consumers.

We welcomed speakers including: Pedro Luiz de Oliveira Jatoba, Chief Generation Officer, Electrobas; Rohit Kumar Singh, Secretary to the Government of India, Department of Consumer Affairs; Angela Wilkinson, Secretary General, World Energy Council; Yetunde Fadeyi, Founder, Renewable Energy and Environmental Sustainability Initiative for Africa (REES Africa); Hugh Stevenson, Deputy Director, Office of International Affairs, Federal Trade Commission (FTC), Government of the United States; and Rose Mpofu, Executive Director, Consumer Council of Zimbabwe.  

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SNAPSHOT OF MEMBER ACTIVITIES  

On Wednesday March 15 our Members carried out diverse campaigns and activities – from providing advice to consumers online and in-person, to advocacy at the highest levels on legislative gaps empowering consumers, to the release of research on anything from better infrastructure for electric vehicles to sustainable cooking methods. 

Explore their activity on the map below. 

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Read more about our work on Clean Energy Futures.   

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To find out more about how to take part in World Consumer Rights Day, contactwcrd@consint.org,