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We represent consumers in a range of global, international and regional forums including the United Nations, the OECD and the International Standards Organisation. International agreements, guidelines and recommendations help to guide the development of consumer protection around the world, influencing national policy makers and promoting good practice.

news

G20 leaders renew commitment to support consumer protection in the digital economy

The leaders of the G20 countries made a clear commitment to support consumer protection in the digital economy last week in the Declaration released at the end of the two-day meeting in Buenos Aires on 1 December 2019.

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blog

Over 7000 languages are spoken in the world today, but not many are represented online

50% of the world will soon be online. To help the next 50% join them, we must make sure services and content speak their language.

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