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Consumer Associations: A Major Player in Responsible Digital Finance

In collaboration with Consumers International, whose membership includes 97 consumer associations from low-income countries, we carried out research looking at the role of these organizations in bolstering consumer protection. Through interviews with 32 associations from low-income countries, we found that consumer associations employ a range of innovative strategies to protect consumers of digital finance.

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International Youth Day 2022: An Intergenerational Dialogue on Young People and Consumer Rights

In collaboration with our Next Generation Leaders Network, today we're celebrating International Youth Day (#IYD2022).

In a rapidly changing world, it is essential that the consumer movement listens to the voices of young people and equips them with the tools they need to champion consumer rights. Not only are the net generation often vulnerable to consumer concerns, but they can be powerful agents of change.

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