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Consumers International is the membership organisation for consumer groups around the world.

We work together, alongside a range of passionate partners and members, to drive change in the global marketplace that individual members cannot achieve alone.

Everyday, around the world our members achieve life enhancing improvements for, and with consumers. Many have been the trusted, leading national voices for their consumers for decades and are responsible for dramatic improvements to people's lives. Our greatest strength is the depth and breadth of our membership, who we work with on coordinated campaigns and international advocacy.

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latest news

The Sustainable Consumer – World Consumer Rights Day 2020 theme

Consumers International has announced that the theme for World Consumer Rights Day 2020 will be ‘The Sustainable Consumer’. The campaign will discuss the need for sustainable consumption globally, as well as highlighting the important role that consumer rights and protection can play.

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SUCCESS STORIES

Europe/North America 
Forbrukerradet
won a Class Action lawsuit against Financial Norwegian Services firm DNB and claimed back 345 million NOK for customers overcharged.

Latin America
IPADECU
and UNCUREPA, in Panama, organised a Consumer Rights Forum to address issues including personal data security and nutrition.

Asia Pacific
The Hong Kong Consumer Council reprimanded four fitness centres in Hong Kong for their sales practices, which targeted inexperienced young consumers.

Africa
The CAC, our member in Ghana, called on their government to abolish the improper registration and sale of SIM cards on the streets, to prevent an increase in undocumented mobile use.

Middle East
Training courses were organised in Yemen by YACP to educate and acquire information from consumers about food contamination and poisoning.