World Consumer Rights Day 2022
Each 15 March the consumer movement unites to highlight a pressing issue facing consumers globally.
This year, the Membership of Consumers International - 200 consumer groups in 100 countries - selected Fair Digital Finance as our global theme.
By 2024, digital banking consumers are expected to exceed 3.6 billion. In the developing world, the proportion of account owners sending and receiving payments digitally has grown from 57% in 2014 to 70% in 2017. Digital finance brings new opportunities – but also new risks that can lead to unfair outcomes for consumers. Digital finance can increase the likelihood that the most vulnerable are left behind.
This World Consumer Rights Day sparked the first-ever global conversation on the consumer vision for fair digital finance.