200+
Member organisations
100+
Countries
60+
Years of Impact

Raising the consumer voice at COP29

This week, COP29 is taking place in Baku, Azerbaijan. Leaders gather just days after reports that 2024 is 'virtually certain' to be the hottest year on record and the first to temporarily break 1.5 degrees of warming. It has also been a year in which communities around the world have been devastated by climate-related disasters: claiming lives, flattening homes, and damaging livelihoods. 

We have delivered an open letter to national governments, arguing that sustainable lifestyles must be made accessible and affordable for all consumers. We are calling on governments to ensure that the next round of Nationally-Determined Contributions (NDCs) include commitments to transform consumption as well as production.

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Latest Impact

Making Consumer Protection Fit for the Future at the OECD

Consumers International represented the consumer voice at the first-ever OECD Consumer Policy Ministerial Meeting, an unprecedented milestone to address risk and opportunity in a new era of consumption.  A strong message resounded: Collaboration is needed more than ever, and must extend beyond traditional actors. Through our seat at the table, we are proud to enrich dialogue and accelerate action. Our recommendations were taken up in the approved Declaration on Protecting and Empowering Consumers in the Digital and Green Transition.

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latest news

The power of people-centred action to keep 1.5 alive

At the 2024 UN Climate Change Conference (COP29), Consumers International, the membership body for 200+ consumer organisations from around the world, urges governments to ensure that action on consumption is adequately addressed within national climate strategies.

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latest blog

Three things we've learned about building a consumer-first marketplace in digital financial services

From online banking to Buy Now, Pay Later, digital financial services (DFS) have opened up a new world of opportunity for consumers. However, as the delivery of financial services for consumers is digitised, the urgency to close the digital gap becomes greater, as does the need to address mounting issues such as protecting consumer privacy and safeguarding data.

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