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Trade in Services Agreement

The Trade in Services Agreement (TiSA) is a proposed international trade treaty which aims to improve and expand worldwide trade in services such as banking, healthcare and transport. Initiated by the EU, United States and Australia, the TiSA is being negotiated in Geneva, Switzerland with 50 participants that represent 70% of the world's trade in services. Negotiations are currently on hold following the election of the new US President.

Our work in this area

Consumers International has members in many of the countries participating in the TiSA negotiations. In October 2016, Consumers International and the Transatlantic Consumer Dialogue (TACD), an international forum which champions the consumer perspective in transatlantic decision-making, wrote a co-signed letter (eng) to Michael Froman, the US Trade Representative and Cecilia Malmström, the EU Trade Commissioner. This called upon the US to make public its negotiating text, following the example of the European Commission, Norway and Switzerland. TACD, Consumers International and BEUC urged the United States and the EU to take the lead in facilitating such an initiative and went on to highlight the need to formalise dialogue with stakeholders – a small step to ensure stakeholders are given the chance to input into the negotiation process.


Anne Fransen Fund 2018 projects announced

Consumers International is excited to announce that six Consumers International members from Bangladesh, Mali, Nigeria, Argentina, Nepal and Gambia will promote the protection of consumers in their countries through funding provided by the Anne Fransen Fund 2018.



Making cross border e-commerce work for consumers?

In this blog, our Advocacy manager Anna Glayzer reports back from last week's WTO Forum in Geneva and explores the unprecedented global impact that online shopping is having on the way we consume.


Our Latest Publication

Connecting Voices: a role for consumer rights in developing digital society

Our major new report explores how consumer digital issues are presenting themselves in selected Latin American, African and Asian countries and where there are opportunities to focus resources to more effectively achieve positive change. The research is based on a survey of our members, interviews with consumer activists, digital rights organisations and intergovernmental organisations.

View all publications