Competition and Consumer Affairs Authority

The Office of Consumer Protection (OCP) was established in 2014, following the enactment of the Consumer Protection Act (CPA) of Bhutan in 2012, to implement and enforce the provisions of the Act. Under the Ministry of Economic Affairs (MoEA), OCP is mandated to disseminate information and educate consumers on the provisions of the Act, carry out research on consumer issues, promote fair trading and protect consumers from unfair trade practices such as food adulteration, excessively high costs, counterfeit products, defective services, inaccurate weights and measurements, deceptive advertisement, misleading representation of products and services and hazardous products. OCP is also governed by the Consumer Board, chaired by Hon’ble Secretary, MoEA.