As part of our work to get consumer issues noticed across the world, each year we co-ordinate World Consumer Rights Day on 15 March.
World Consumer Rights Day (WCRD) is an opportunity to promote the basic rights of all consumers, demanding that those rights are respected and protected, and a chance to protest against the market abuses and social injustices which undermine those rights.
WCRD was inspired by President John F Kennedy, who gave an address to the US congress on 15 March 1962, in which he formally addressed the issue of consumer rights. He was the first world leader to do so, and the consumer movement now marks that date every year as a means of raising global awareness about consumer rights. The first WCRD was observed on 15 March 1983, and has since become an important occasion for mobilising citizen action.
Our theme for World Consumer Rights Day 2017 is ‘Building a Digital World Consumers can Trust’. We are working with partners and organisations across the world to campaign better online consumer rights. Find out more about the campaign.
Read about our campaign calling for the United Nations to recognise World Consumer Rights Day as an official UN International Day.