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Our member, CHOICE, calls for reform of ticket resale industry

Consumers International’s member CHOICE in Australia has today launched its report ‘Sold Out: Consumers and the ticket resale industry’. The report draws on consumer case studies collected by CHOICE and Consumer NZ as well as information provided by other Consumers International members across Europe and the Asia Pacific region.

 

Case studies revealed that high prices, hidden fees and lack of clear information were the most widely reported issues that consumers experienced when using ticket resale services. CHOICE is now calling for urgent reform and stronger enforcement of consumer laws to ensure that consumers are adequately protected and fairly treated when dealing with the secondary ticketing market.

MORE ABOUT THE REPORT

 

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