Publication

The Remittances Game of Chance: playing with loaded dice?

10 Jan 2012
Author
ISBN
PublisherConsumers International
Issuefinancial services

Millions of consumers around the world transfer money to their friends and relatives abroad. The World Bank estimates that a total of USD483 billion was sent in 2011. Many communities in developing countries rely on remittances sent home by migrant workers to meet basic needs. But average charges for this relatively simple transaction are unreasonably high, often 10 or 20%.

CI's new report, The Remittances Game of Chance: playing with loaded dice? explores the background to these issues and set outs the case for bringing down costs through promoting effective competition in money-transfer markets.

Consumers face three key obstacles in relation to global money transfers: a lack of real choice, opaque pricing and a lack of accessible information. The report has indentified a number of specific policy solutions to address these issues, focussed around the following areas:

  • Transparent pricing to enable consumers to shop around for the best deal
  • Promoting competition in the market to ensure real choice for consumers
  • Empowering consumers with the skills and information to make informed choices
  • Supporting financial inclusion for consumers who send or receive remittances.
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