As consumers, we're part of every transaction
on the planet. But while our money speaks, our voice is often not
Our vision is of a world where people can make informed choices
on safe and sustainable goods and services and in which individual
and collective Consumer Rights are secure and respected.
We believe that:
- People: in order to live, all people consume - be it through
the satisfaction of the most basic human need, through to
considering complex financial products.
- the fundamental rights of all consumers are upheld and
protected by corporations, governments and international
We think that consumers should be:
- provided with the right facts and skills, while being protected
from misleading promotion, and be able to make confident and
- be confident that the products and services we buy are safe to
use, and have the minimum impact on social and ecological
conditions for both producers and consumers.
Our mission is to champion Consumer Rights internationally in
order to help protect and empower consumers everywhere.
- To defend, promote, develop and pursue Consumer Rights as the
international basis of consumer protection.
- To support, develop and work directly with our constituent
member organisations, seeking to protect, inform, give a voice to
and secure rights for consumers worldwide.
What we do
Consumers International (CI) is the world federation of consumer
groups that, working together with its members, serves as the only
independent and authoritative global voice for consumers. There are
consumer rights which define and determine our principles. You
can also read about our work to protect and empower consumers
With over 240 member organisations in 120 countries, we are
building a powerful international movement to help protect and
empower consumers everywhere.
Founded in 1960, we are fighting for a fair, safe and
sustainable future for all consumers in a global marketplace
increasingly dominated by international corporations.
CI is a not-for-profit company limited by guarantee and
registered in the UK (company no. 4337865). We are also a
registered UK charity (no. 1122155).
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