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Building a digital world that consumers can trust

24 Nov 2016

Consumers International is pleased to announce it will be partnering with the German Federal Ministry of Justice and Consumer Protection (BMJV) and our German Member the Federation of German Consumer Organisations (vzbv) next year to tackle the vital and current issue of building better consumer rights in the digital world.

As part of the partnership Consumers International, BMJV and VZBV will co-host a G20 consumer summit on 15 March, World Consumer Rights Day (WCRD), in Berlin, Germany. The summit, which will be part of the official G20 agenda for the German Presidency will discuss a range of topics including fair contract terms, secure payments, clear, accessible information, data security and data protection. Together we will be looking at how we can strengthen consumer protection and increase access to the digital economy in order for everyone to benefit from digital technology.

Digital technology has created unprecedented new opportunities for consumers to communicate, access information and choose from a range of products and services. Yet, in increasingly internationalised markets, consumers face a number of challenges which, without action, could undermine confidence and trust. The summit will also include a presentation of new international research on the most important areas for consumer digital rights and concerns, including the results of a consumer survey conducted in six G20 countries.

This event will be a key part of the activity for our WCRD #BetterDigitalWorld campaign.

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