The consumer in today's digital world depends on communications networks such as the Internet, and the ability to access and share knowledge across those networks. The consumer movement has an important role in ensuring that such networks and the works exchanged across them are accessible, affordable, reliable and safe.

Consumers International's (CI) work on broadband service provision and access to knowledge (A2K) are designed to further these goals, through global campaigning for fairer laws and practices and holding industry players to account. We also undertake media capacity building initiatives with our members to help raise consumer rights awareness, and we are also exploring the power of social media tools in Latin America to promote consumer activism.

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