News

Facebook boost for indigenous Australians

29 Aug 2014

CI Member the Australian Competition and Consumer Commission (ACCC) has launched a new Facebook page to help empower consumers from indigenous communities.

australia facebook update

The new page will provide information about traders who are known to have tricked consumers and  share details of local events as well as interesting news articles to help circulate information.

Regional Director Derek Farrell: "Facebook has proven to be a very effective tool to speak directly to indigenous consumers about their rights, whilst raising warning about scams.

"The ACCC recognises that social media is being used extensively in remote, rural areas. The new Facebook page will provide timely and relevant consumer information and will also help us to detect consumer law problems at an early stage - enabling consumers to be assertive and confident enough to exert their rights."

This work is supported by the Indigenous Consumer Assistance Network (ICAN) which provides consumer education, advocacy and financial counselling services to Indigenous consumers across Australia.

This new initiative follows the ACCC’s pilot “Your Rights Mob Tiwi Islands’ Facebook page which was launched last year on the Tiwi Islands, north of Darwin.

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