Ask not what you can do for the banks, but what the banks can do for you!
15 Mar 2012
Thursday 15 March is World Consumer Rights Day (WCRD)
2012! This year's theme is Our money, our rights:
campaigning for real choice in financial services, and the global
consumer movement is highlighting this issue all over the
The right to choose
This is a basic consumer right that is continuously undermined
when it comes to financial services. Consumers all over the world
are getting a raw deal, but often find it difficult to shop around
for a better option.
Without a strong incentive to offer more choice and better
service, banks and other financial institutions are not competing
with each other to offer better value.
In turn, consumers find it difficult to move their money and are
trapped in bad deals. This problem applies to all sorts of
financial products and services - from bank accounts to global
money transfers - and it repeated the world over. It's clear
that more needs to be done to promote choice and competition in
Consumer rights: 50 years on
15 March 2012 is the 50th anniversary of John F.
Kennedy's statement on consumer rights - he was the first ever
leader to define what consumer rights should mean.
What is happening around the world?
CI's member organisations across the world are taking action to
call for meaningful choice for consumers - whether it's switching
banks, buying insurance or transferring money overseas.
- See what consumer rights groups are doing for World Consumer
Rights Day on our global activity map
Join the conversation
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"Consumers by definition, include us all," Kennedy said in 1962. His vision of consumer rights has developed into eight basic principles.Go to Consumer Rights