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Mexico: 'Learn to eat' campaign launched
Australia: Store brands as healthy as premium brands
Denmark: New video about Fair play in the Supermarket
UK: Consumer Focus to be axed
G20: Indian Prime Minister Singh receives open letter ahead of summit
Australia: Don't get ripped off selling gold
US: Consumer Reports launches Mobile Shopper iPhone app
Panama: British Tobacco defeated over definitions of public spaces
Brazil: Procon launches complaints website for online shoppers
EU: Parliament asks if passengers of bankrupt airlines should be compensated
Israel: Consumer Rights in Arabic for first time
Australia: CHOICE launches Better Banking campaign
Australia: 2010 CHOICE Shonky Awards 'winners'
Food: San Francisco bans 'Happy Meal' toys
Hong Kong: Consumer Council reports Chinese medicine recall
Peru: first directive of Consumer Code published
Hong Kong: artificial food colours causing hyperactivity, still no warning in HK
EU meets Obama: will consumers be on their mind?
Bangkok: rebuilding the fire-damaged Foundation for Consumers
USA: Reverse mortgages pose risks for older consumers
Australia: One year on with unit pricing - more work needed
USA: New rules prevent banks charging for overdrafts
Singapore and Malaysia: Help for cross-border consumer disputes
VZBV talks show consumers willing to change
Apple gives in to consumer pressure over iPhone 4 problems
Which? calls for banking overhaul
Mobile phone boycott to lower tariffs
Consumers Association of Penang launches new website
CI members in Europe launch responsible retailer campaigns
Review of Consumer Code going terribly warns ASPEC
WCRD consumer video from Finland on financial services
FACUA denounces 'slimming' and 'anti-cancer' pills advertised on Facebook
Health care reform law will make health care safer
New ICPEN website launched
Choice turns 50
FACUA names Worst Company of the Year
Checkout CHOICE
Supermarkets warned not to sell salvaged food after Fiji cyclone
Choice Awards name the best companies
FACUA Worst Company of the Year Awards
Social marketing shapes government policy
Israeli Consumer Council wants to abolish current account bank fees
Toyota admits to hiding documents
Anne Fransen Fund 2010 winners
Consumer education leads to increase in complaints lodged
Worst company of the year
Campaign against endocrine disruptors in cosmetics
South Africa: Access to Knowledge Centre launched
Haitian earthquake relief: What to know before you donate
CI e-waste video shown at UN meeting in New York
CHOICE calls for risky plastics to be phased out
Central American consumer groups discuss and celebrate
Brazil: Idec questions the sustainability of Sao Paulo at international clmate change conference
Netherlands: Consumentenbond's financial services campaign 'Do you understand money? Make sure you do'
Australia: shop gift cards provoke consumer anger over short expiry and other restrictions
Hong Kong: formaldehyde and melamine monomer found leeching into food from tableware
Australia: Mortgage exit-fees banned in banking reform win by CHOICE
EU: new online shopping laws to help consumers buying from abroad
Spain: Ryanair tries to silence consumer organisation over 'abusive practices' claims
UK: Consumer Focus calls for shake up of retail banking
EU mobile-phone roaming charges to be capped
Europe: access to bank account for all consumers not backed up by EC
10 Eco Products You Don't Need in Which? report on greenwash
Fiji: holding broadband service providers to account
Canada: Say no to credit advertising, urges Option Consommateurs
Australia: CHOICE to give 1000 mortgage payers group bargaining power for better and cheaper mortgages
India: stronger competition policy will enhance outdated regulations
Denmark: Danish Consumer Council welcomes new commitments from retailers on ethical trade
Brazil: petition against 'menacing' internet law gains early success
New Zealand: Consumer NZ launches website to compare prices for internet, phone and TV
UK: Which? says more food chains must display calorie information
Russia: Konfop magazine 'SPROS' to close as subscribers look to the internet
India: Save to Survive teaches consumers to use less energy
Brazil: FIFA violates national laws and rights of football fans says consumer organisation
Netherlands: Blackberry users should be financially compensated for RIM outage
How is the digital age shaping consumer rights? Have your say
Spain: 15,000 complaints to PM about energy tariff increases in 48 hours
Australia: Power Balance wristbands worn by celebrities exposed as misleading
USA: Food safety bill signed into law
Brazil: 'bank accountless' cornered into expensive credit cards
EU: EC considers alternative dispute resolution
Australia: fighting insurance firms over 'flood' definition
France: undercover test shows antibiotics still over-prescribed
Spain: Apple misleads consumers into extending iPhone warranties
US: Consumer backlash forces Bank of America to end debit card fees
Australia: New rules for plain English and full disclosure in mortgages
iPhone apps for consumers: know your rights and ethical shopping
Spain: majority of airlines show irregularities in ticket sales
Hong Kong: Consumer Council to publish names of shops selling counterfeit drugs
Spain: Thousands affected by minimum-interest mortgage repayment clauses join class action lawsuit
Spain: Worst Company of the Year nominees announced by FACUA
Spain: Survey reveals a significant lack of transparency among mortgage providers
USA: Vote on new consumer watchdog chief shows who is standing with consumers and who is with Wall Street
France: Consumers still suffering from high bank charges
EU: male and female consumers to pay same insurance
New Zealand: bid on top reviewed products for earthquake appeal
CI members unite for World Consumer Rights Day
India: CAI launches mobile phone app for consumer complaints
USA: video interviews with real people behind mortgage foreclosures
Japan: Consumers Union of Japan sends plea to PM about radioactivity
Endocrine disrupting chemicals: EU parliament and link with packaging
China, World No Tobacco Day: use tobacco monopoly to curb consumption, says WHO official
Russia: Consumer protection agency bans Spanish and German vegetables over E. coli bacteria health fears in EU
Spain: E. coli bacteria infections not from Spanish cucumbers say consumer groups OCU, FACUA, CECU
USA: don’t turn financial watchdog into big bank lapdog says CU
New project in Latin America: Using the internet and mobiles to get consumers involved in the regulation of access to water and sanitation.
UK: Government to ban 'rip-off' card surcharges following Which? campaign
Denmark: Ikea to hault worldwide use of EDCs
Italian consumer groups assist shipwrecked passengers
Belgium: don't deny savers the right to choose, say Test-Achats
Italy: consumer groups win compensation for passengers of shipwrecked Costa Concordia
US: consumer bank fees set to rise
Malaysia: Facebook group helps young people manage their money
Europe: Switch banks without fear! urges new consumer campaign
Australia: banks not delivering on Home Loan Fact Sheets
India: Migrants lose billions to unfair remittance money transfer system
‘Reduce salt, prevent stroke’ – consumer groups join the call for World Salt Awareness Week
Malaysia: Fried chicken? That’ll be 2,500 litres please
Thailand: Public outcry over lack of consumer protection agency
India: Consumer voice to be heard on WTO trade panel for the first time
UK: How consumer rights groups can use digital tech to campaign
Southern Africa: marches, workshops and government recognition mark WCRD
US mad cow disease: Calls for government to protect consumers
EU consumer policy is not a luxury in tough times
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New media and old converge to provide free financial education in Africa
Move your money: it’s easier than you think
Lawmakers must work with consumers, or risk further global copyright protests
New global website tackles poor Internet access to spread the word on consumer rights
Leading supermarkets are neglecting responsibility for supply chain working conditions - international consumer group study reveals
Plan to amend UN Consumer Protection Guidelines to safeguard access to education and culture
Supermarket price wars wrecking developing world communities, new investigation reveals
Worldwide consumer movement demands G20 leaders address the issue of financial protection for consumers
G20 finance ministers have ignored the needs of “real people”
World’s consumer organisations sign open letter to G20
Consumer groups around the world welcome G20 commitment on financial consumer protection
As the COP15 climate change summit in Copenhagen draws to a close, consumers are eager to act
Audi, BP, easyJet and Microsoft slammed for greenwashing in international Bad Company Awards 2009
‘Consumers need the tools to tackle climate change’, says global consumer body
G8 Leaders to follow the wrong lead on internet issues
‘Not enough brain power’ spent on consumers during financial crisis - French Finance Minister
US consumer rights chief, Jim Guest, becomes President of Consumers International
Consumer rights victory as US ends opposition to GM labelling guidelines
New tool for tracking junk food marketing looks to get governments moving on obesity
Consumer groups set out demands for fair financial services on global day of action
EU Commissioner Hedegaard to deliver keynote address at consumer world congress
Brazil, Egypt and United Kingdom among worst copyright regimes in the world, new consumer study reveals
New G20 proposals on financial consumer protection fail to learn lessons of financial crisis
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