About the issue

The concept of Social Responsibility (SR) brings together businesses, civil society, labour groups and consumers as a means of tackling the nastier consequences of production and consumption.


The efficacy of SR, or Corporate Social Responsibility (CSR) as it is often referred, to alleviate poverty and deliver a more just commodity chain is contentious. But we believe consumers want to see bold SR policies from the companies they engage with and, crucially, they want independent, verifiable information about the ethical claims companies make.

CI is committed to helping consumers make sense of SR, and to ensuring corporate rhetoric meets the reality further down the commodity chain.


Promoting CSR

There are a number of ways in which to raise awareness about and engagement with SR - through international standards, product labelling and certification schemes and through independent monitoring of CSR. Over the years, CI's work has touched on all of these issues.


Holding Corporations to Account

Holding corporations accountable for their actions is a major part of the basic consumer right to be informed. Naming and shaming bad behaviour and abuses of consumer rights is a good way of upholding this principle and, ultimately, improving corporate responsibility.

The Bad Company Awards is a CI initiative to highlight the worst abuses of consumer rights by international companies, and our Real Deal series of investigations expose the unethical behaviour of some of the world biggest brands.

Visit our Social Responsiblity - Key Projects section for more on our work in these areas.

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