Capacity-building resources published by Consumers International and by other consumer NGOs. Help for your organisation to carry out communication functions in its campaign areas.
Writing tips and guidelines to improve communication skills within your organisation.
A questionnaire to help consumer organisations assess the stage of development they are at.
A checklist of points to consider.
How it differs from printed material.
Tips for a media plan. Also available as a PowerPoint.
Things to consider at the start of a project that involves external communication.
Guidelines for conducting good-quality research, in particular using the membership characteristics of many consumer organisations as a major research feature.
Planning, promoting and identiying the equipment you need to host an event.