Member profile

Consumers Association of India

Consumers Association of India
Joining date:  03 Feb 2003
Operational language:  English
Member type:  Member
Type of Work:  Campaigning and/or lobbying, Consumer Advice, Consumer Legislation, Dispute Resolution, Networking, Product Testing, Publishing, Research/Policy analysis
Location:  India
Telephone:  +91-44-24513191/24513192
Fax:  +91-44-24511040
Main contact:  Nirmala Desikan
Position:  Chief Executive


Consumers Association of India (CAI) is a membership-based organisation with 8,000 registered members all over India. Its main objectives are: spreading consumer awareness; empowering consumers and teaching them their responsibilities and rights as consumers. CAI regularly conducts seminars, workshops and training programmes and publishes various consumer guides on a variety of topics, which are of interest to consumers. A new division of CAI was established in March 2007 to help consumers affected by cyber crimes in collaboration with Cyber Society of India. CAI has also set up a mini drug lab to test spurious drugs in association with its sister organisation, CONCERT.

You can contact this organisation by email at:
Search for publications and discuss the latest consumer research.
Find resources now
CI's members are trying to protect consumers across the world.
Find out what's happening
GoView more options