Resource Zone

Risky business: The case for reform of sales incentives schemes in banks

21 Oct 2014
AuthorDominic Lindley
PublisherConsumers International
IssueFinancial services

CI calls on global financial retailers and regulators to take action on sales incentives in our report: Risky business: The case for reform of sales incentives schemes in banks.

The report draws on evidence from consumer organisations, trade unions, banks and regulators in G20 and OECD countries to argue that inappropriate sales incentives schemes are an unacceptable risk to consumer protection and financial stability.

The scale of the problem is shown by the colossal compensation bills and losses to consumers that are already measured at more than US$53 billion globally.

What’s on offer:

  • Case studies demonstrating the scale and impact of inappropriate sales incentives schemes on consumers and the risks they pose to financial stability;
  • New figures quantifying the cost to consumers and the financial system; and
  • Solutions for regulators, banks and international organisations to adopt to protect consumers, enhance accountability in the system and better manage risks.
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