Resource Zone

In search of good practices in financial consumer protection

12 Jul 2013



Governments around the world are waking up to the challenge of how to effectively protect consumers of financial services and there are now a number of international initiatives setting out principles and guidance for governments and financial providers to follow.

However, implementing these principles and proposals is a major challenge and, more work is needed to highlight 'good practices' in financial consumer protection.

What's on offer

  • Examples of financial consumer protection from around the world
  • Analysis as to how effective these practices have been in protecting consumers
  • Ten sections including issues such as legal and supervisory frameworks, minimum standards for financial products, complaints handling and redress

Related resources

CI's recommendations to the G20: executive summary

CI financial services strategy 2015


comments powered by Disqus
Stay across the big issues in the global consumer movement.
Sign up now
Access to stable, secure and fair financial services is important for consumers everywhere.
Go to Financial Services
GoView more options