News
Are you ready for World Consumer Rights Day 2012?!
26 Jan 2012
In less than two months the global consumer movement will be
celebrating World
Consumer Rights Day (WCRD) 2012. This year's theme will be
Our money, our rights: campaigning for real choice in
financial services.
We have produced an exciting range of materials for consumer
groups and financial services campaigners to use.
What's choice got to do with it?
The right to choose is one of the fundamental consumer rights
that underpin the work of Consumers International (CI) and its
member organisations around the world. But consumers are too often
denied this right when it comes to financial services.
CI believes consumers face too many barriers when trying to find
a better deal, and financial service providers are not competing
for their business.
What does competition in financial services really mean?
As well as shedding light on the key issues, the below briefing
also outlines a number of steps that can be taken to promote
effective competition in financial services markets, ensuring real
choice and better deals for consumers.
Special investigation - why consumers are losing out in the
$483 billion money transfer market
As part of our campaign for greater competition in financial
services, we have taken a closer look at the complex issue of
international remittances - a system that is costing consumers up
to 20% of the money they send in charges.
You can find out more in our
global money transfers section.
A global map of consumer rights activity
CI is mapping member activity for WCRD 2012 in different
countries as it unfolds. Visit the financial services activity map to see
how consumer organisations are calling for real choice in financial
services around the world.
A guide to campaigning for fairer financial services
Stuffed with practical advice and useful tips, CI members and
anyone else campaigning for fair financial services can look to
this resource for inspiration when planning WCRD activities.