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Consumers in the Information Society conference to be held in Malaysia

18 Nov 2011

Members of Consumers International (CI) will come together from around the world to discuss and set an agenda for advocacy on issues that face consumers in today's digital world. This will mark the the first global summit of "Consumers in the Information Society: Access, Fairness and Representation", to be held in Kuala Lumpur, Malaysia on 8-9 March 2012.


New challenges for consumers

The opportunities and challenges that face consumers in today's online digital environment raise a range of new issues for the global consumer movement.

For example, products that were once sold as goods, are now packaged as digital services, lacking many of the incidents of ownership that consumers expect. They are often delivered over broadband networks for which there are no uniform consumer protection standards.

Many of the institutions making decisions for this digital environment do so without first hearing from consumers about their rights, interests and concerns.


Topics

A broad range of issues are included in the conference programme, including the internet and human rights, cyber-security, and intellectual property abuse. The event will also open with a networking opportunity.


Full details

Read more about Consumers in the Information Society: Access, fairness and representation.


Other meetings

Preceeding the conference on 5 March will be a meeting of the Asian Network for Consumer (ANCO) Participation in Standardization and on 6-7 March a regional meeting of members of CI from Asia Pacific and the Middle East.

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