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CI talks financial consumer protection at the OECD Forum 2011

25 May 2011

CI talks financial consumer protection at OECD Forum 2011

Marilena Lazzarini, a member of CI's Council representing Idec, Brazil, recently highlighted CI's recommendations to the G20 on consumer protection in financial services at the OECD 50th Anniversary Forum in Paris.

MarilenaLazzariniOECD

Marilena Lazzarini

Speaking alongside the Prime Minister of Slovakia and the Finance Ministers of Iceland and Canada on the topic of 'Financial Regulation and Consumer Protection', Ms Lazzarini argued that while consumer education plays an important role in empowering consumers, it should not be viewed as an alternative to effective regulation as part of global efforts to strengthen financial consumer protection:

"We consumer organisations strongly support financial education, and many are participants in programmes for consumer financial literacy.

But we understand that financial education is no substitute for regulation to promote fair products and practices.  There is a danger that excessive reliance may be placed on consumer education as the solution to financial consumer protection.

We believe that the sequence of policy interventions is also important. The priority should be the deployment of robust regulatory interventions to create fair, transparent financial products in markets that operate with integrity. Then the financial education programmes would stand a better chance of promoting confident, self-determined consumers."

Watch the a video of the full session.

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