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Member organisations
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Countries
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Years of Impact

Our global call to action:

Let's act now to get AI right for consumers

Last year, breakthroughs in generative AI took the digital world by storm. Its adoption by consumers has grown rapidly, and the technology is set to have an enormous impact, in the way we work, create, communicate, gather information and much more.

On World Consumer Rights Day - 15 March 2024 - we will lead a global conversation on Fair and responsible AI for consumers. Our campaign will bring the consumer movement together with industry and government leaders. We will dive into the use of generative AI chatbots deployed in internet ‘search’, and the opportunities and risks for consumers.

Join the campaign

JOIN OUR DEBATE & DIALOGUE SERIES

GLOBAL CONGRESS 2023

INSIGHTS, RESEARCH, AND CALLS TO ACTION LAUNCHED

As our conversations focussed on driving positive change, we released new pieces of work including: a Fair Food Price Monitor, our Global Member Statement to Stop Online Scams, our latest report Designing a One-Stop-Shop for Consumer Renewable Energy Systems, insights from our Fair Digital Finance Accelerator and our work underway to celebrate World Consumer Rights Day 2024 under the theme Fair and Responsible AI for Consumers

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latest news

New Board and Council Elected to Guide a Resilient Future for Consumers

Late last year our Global Congress marked a new governance term at Consumers International, seeing the election of our Board and Council who will provide strategic direction and help step change our vision over the next four years. Today we announce all members of our new Board and Council - highly reputable in their regions with demonstrable experience in consumer protection.

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