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WCRD 2010

Last updated: 11 March 2010

15 March 2010 - World Consumer Rights Day

World Consumer Rights Day 2010

Our money, our rights

The global consumer movement will once again unite for a day of action on 15 March 2010.

The theme for World Consumer Rights Day (WCRD) 2010 is ‘Our money, our rights’ and will highlight consumer issues in relation to financial services.

CI is working with our members to build an international picture of the experiences of consumer organisations and consumers in this area, and will facilitate the exchange of information and experiences between our members in the build up to WCRD 2010.

Visit the Our money, our rights blog or follow WCRD 2010 on Twitter for the latest news and updates.


The issues

For more information about the work of CI and its members in relation to financial services have a look at the Financial Services section and download:


Financial services in Africa

Providing a fascinating insight into the evolution of this sector in the African context, this briefing dispels myths, examines a number of interesting new developments and ponders the future of financial services provision to African consumers.


Financial services in Asia

Following on from the Africa briefing, the Asia briefing delves into the financial sector of the region and looks at new developments there.


What CI members can do to mark the day

There are a number of activities that CI member organisations can do on or around WCRD 2010, including:

  • Mystery shopper investigation
  • Comparative test of financial services/products
  • Consumer survey
  • Hold a public event


Member action pack

For more helpful suggestions and advice please download the pack below:


Tell us of your plans...

Please tell CI of your plans at campaigns@consint.org.


Logo

Visit the WCRD 2010 Branding page to download banners and logos in different colours, sizes and languages.

Use these resources in your materials and activities for 15 March 2010 to spread the word!


Watch this space

CI is working with our member organisations to build an international picture of the experiences of consumer organisations and consumers in this area and will facilitate the exchange of information and experiences between our members in the build up to WCRD 2010.

In the months leading up to 15 March 2010, CI will be publishing briefing materials, including a number of in-depth case studies, as well as member action information.

CI members will be kept up to date on the latest developments.